I purchased tickets but have not received an email.
Your tickets are likely in your spam folder. If you have Hotmail, or Yahoo, they will automatically be sent there.
Your tickets are likely in your spam folder. If you have Hotmail, or Yahoo, they will automatically be sent there.
Please email tickets@vtixonline.com 2 business days before your event and we will re-send the ticket information.
Please email tickets@vtixonline.com 2 business days before your event and we will re-send the ticket information.
Yes! Please call us at (604) 241-7292 during business hours and we will assist you with your ticket purchase over the phone.
All sales are final. Vtix India is not the promoter or organizer of the events. In order to get a refund, you must contact the promoter or organizer directly. Refunds are subject to their company return policy.
Unfortunately, this event does not offer refunds or exchanges. This information is posted on the event page prior to selecting your tickets, as well as in our Terms of Service and Privacy policy and Restrictions which you are required to check prior to completing your sale. Lastly, it is listed above the “Buy Now” button.
Your best option is to try to resell your tickets. Should you do so, you should contact us so we know the ticketswill be used by someone other than yourself.
Yes, you can set up direct deposit, so that the ticket revenue goes directly into the bank account of your choice.
Yes, Vtix India can hold your funds and send you a cheque or Etransfer when the event is finished.
Typically 3 to 5 days after the sale. Once your event starts selling tickets, you'll typically see deposits each day from sales.